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Tagged as: petsmart corporate address, petsmart corporate headquarters, petsmart corporate office, petsmart corporate office address, petsmart corporate office email, petsmart corporate office fax, petsmart corporate office phone, petsmart corporate office phone number, petsmart headquarters, petsmart home office, petsmart main office On January 12, 2018, I took my dog to the Cotswold location in Charlotte, NC.
NOTE: I noticed that my dog would always be shivering extremely hard when we walked into the grooming department. Several minutes later a male came on the phone to assist me.
I thought is was because he was just nervous but now I’m wondering if he was being mistreated. He proceeds to tell me he has been informed by his colleague regarding my call.
Pet Smart was founded in 1987 by Jim and Janice Dougherty as Pet Food Warehouse. In 1989, the company name was changed to Pet Smart. “B” can’t take him because he is matted.” I then asked to speak to the manager.
After this female checked my dog she yelled, “He’s matted, he’s matted.